Privacy Policy

Last Updated November 22, 2024

TextThread, LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you visit our website.  

Information We Collect  

We may collect the following information:

  • Personal Information: This may include your name, email address, and other contact information if you voluntarily provide it to us, such as when you fill out a contact request.  

  • Usage Data: This includes information about how you interact with our website, such as your IP address, browser type, device information, and pages visited. We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.  This type of information is collected to make our solutions and services more useful to you by understanding what pages you click on during your visit to our websites. Such information will allow us to improve and personalize your experience.

How We Use Your Information

We may use your information to:

  • Provide and improve our website services

  • Respond to your inquiries and requests

  • Send you newsletters or promotional materials (with your consent)

  • Analyze website usage to enhance user experience

  • Comply with legal obligations

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in providing and maintaining our services, including sending SMS or email messages to you. These service providers are obligated to maintain the confidentiality and security of your information. 

  • Legal Requirements: We may disclose your information if required by law or to protect our rights, privacy, safety or property, or that of our users or others.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure.  

Your Rights

You have the following choices regarding your personal information:

Access and Update: You may access and update your personal information by contacting us at any time.

Opt-Out: You can opt out of receiving SMS or email communications from us at any time by following the instructions provided in those messages.

Help: Text HELP for help with SMS messaging.

If you have any questions or concerns about your privacy rights, please contact us.  

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated policy on our website with the effective date.

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

Contact Us

If you have any questions or concerns related to this Privacy Policy or your personal information, please contact us at support@textthread.net.

Thank you for visiting TextThread, LLC. Your privacy is important to us, and we are committed to safeguarding your personal information and ensuring that it is used responsibly and securely.